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We want you to love your purchase. If something isn’t right, we’re here to help.

1. Return Window

You may request a return within 7 days of receiving your order.

2. Eligibility for Returns

Items must be:

  • Unworn and unused

  • With original tags and packaging

  • In the same condition as delivered

Non-returnable items:

  • Sale items

  • Accessories

  • Customized or altered products

3. Return Process

  1. Contact us at support@riotrendsuae.com

  2. Share your order number and reason for return

  3. Once approved, return the item using the provided instructions

4. Refunds

Refunds are processed as:

  • Store Credit, or

  • Original payment method (if eligible)

5. Exchange

Exchanges are available depending on stock availability.

6. Damaged or Wrong Items

If you receive a damaged or incorrect item, contact us within 48 hours with photos.